HCM technology

SAP technology is crucial when companies:

• rationalise processes
• increase productivity
• gain insights
• want to make data-driven decisions 

A wide variety of system applications can be used, depending on the size of the company and the sector.
With SAP technology, you can rationalise and optimise business processes in various functional areas. SAP technology offers a wide range of software products and solutions for this purpose, e.g: 

• SAP ERP
• SAP S/4 HANA
• SAP HANA
• SAP Business Suite
• SAP Business Technology Platform
• SAP SuccessFactors

SAP customising is the process of configuring and adapting SAP software to the specific needs and requirements of a particular organisation. As SAP is an extremely flexible and customisable ERP system, companies can adapt its functionalities to their individual business processes, industry-specific requirements and organisational structures.

The customisation process involves changing various settings, parameters and options within the SAP modules to harmonise them with the company's business processes and workflows. The aim of SAP customisation is to ensure that the ERP system works seamlessly with the company's existing practices, rather than forcing the company to adapt its processes to the software.

• Configuration: SAP provides a comprehensive set of configuration tools that allow authorised users (usually IT administration or business analysts) to change system behaviour and settings.
  The configuration includes: 
  
  • setting up master data
  • the definition of organisational structures
  • the definition of document types
  • the creation of user-defined fields and
  • the customisation of business rules to adapt them to the company's processes.
    
    
• Mapping of business processes: Before starting the customisation, it is important to map the existing business processes and understand how they align with the standard SAP functionality. This helps to identify gaps between the standard SAP system and the company's specific requirements.
  
  
• Business add-ins (BAdIs) and user exits: In some cases, customisation may require programming changes or enhancements that go beyond the standard configuration. SAP offers mechanisms such as Business Add-Ins (BAdIs) and user exits. These enable developers to insert user-defined logic at specific points within SAP programmes without changing the standard code.
  
  
• Customised development: For more complex requirements, customised development may be necessary. SAP offers programming languages such as ABAP (Advanced Business Application Programming) for creating customised applications and extensions that can be integrated into the SAP system.
  
  
• Testing: After customising SAP, thorough testing is essential. This ensures that the changes work as expected and do not have a negative impact on other parts of the system.
  

   

It is important to note that while SAP customising offers companies flexibility and adaptability, excessive customisation should be avoided where possible. Extensive customisation can lead to higher implementation and maintenance costs, make upgrades more difficult and increase the risk of system problems. Following SAP best practices, you should align business processes with standard SAP functionality as much as possible and only resort to customisation when necessary to meet unique business requirements.

SAP Business Technology Platform (SAP BTP) is a comprehensive Platform-as-a-Service (PaaS) offering from SAP. It provides a set of integrated tools, services and capabilities, that help organisations build, extend, integrate and run applications in the cloud or on-premises. With SAP BTP, companies can innovate, optimise processes and leverage new technologies to drive digital transformation.

The SAP Business Technology Platform is designed to work seamlessly with other SAP solutions such as SAP S/4HANA, SAP SuccessFactors, SAP Customer Experience and more. It also enables integration with third-party applications and systems, allowing organisations to create a unified and connected ecosystem.

With SAP BTP, organisations can accelerate innovation, reduce development costs, improve agility and increase business value by leveraging the full potential of the cloud and new technologies. 

SAP User Experience (SAP UX) refers to the overall experience and interaction that users have with SAP software applications. The focus is on designing intuitive, efficient and user-friendly interfaces and workflows to improve user productivity, satisfaction and overall interaction with the system.

ABS Team recognises the importance of a positive user experience and has made considerable efforts over the years to improve it. The aim is to make SAP applications more accessible and user-friendly, to shorten the learning curve for end users and to increase user acceptance in companies.

The most important components and principles of SAP User Experience include

• SAP Fiori: SAP Fiori is a design system and includes a set of guidelines for creating consistent and modern user interfaces (UI) for various SAP applications. It follows the principles of responsive design and ensures that applications work well on different devices such as desktops, tablets and smartphones.
  
  
• Role-based design: SAP UX is designed with a role-based approach. This means that users only see the information and tasks that are relevant to their job roles. This personalised experience streamlines workflows, reduces clutter and increases efficiency.
  
  
• Simplification: SAP aims to simplify complex processes and reduce the number of clicks required to complete tasks. The clear and uncomplicated presentation of information enables users to complete their work more quickly and easily.
  
  
• Mobile Experience: With the growing importance of mobile devices in the workplace, SAP User Experience considers mobile use cases to ensure that applications are accessible and usable on smartphones and tablets.
  
  
• Integration with SAP Fiori Launchpad: The SAP Fiori Launchpad serves as a central entry point for accessing various SAP applications and analyses in a uniform and consistent manner. It allows users to personalise their home screen with frequently used apps and tiles.
  
  
• Accessibility: SAP strives to make its software accessible to all users, including people with disabilities. The SAP Fiori guidelines include accessibility standards to ensure compliance with various accessibility requirements.
  
  
• Continuous improvement: SAP continuously collects feedback from users to make iterative improvements to its user interfaces and experiences. SAP regularly improves the user experience through updates and new versions.

By focussing on SAP User Experience, companies can empower their employees:

• work more efficiently
• shorten the training time for new users and
• improve overall user satisfaction with the ERP system. 

A positive user experience also plays a crucial role in driving user adoption and ensuring that organisations get the most out of their SAP investment.nen optimal nutzen können.

We focus on a positive user experience and maximum usability. After all, only user-friendly, intuitive user interfaces will make employees, who will then avoid uncontrolled workarounds. Applications designed according to usability guidelines reduce errors, increase data quality and boost productivity.

ABS Team has the ideal mix of HR process understanding and technological expertise for the configuration, integration and customised development of HR SAP solutions. Our experts expand their knowledge of new technological approaches through regular training. ABS Team also lives an open communication culture with regular know-how transfer on the latest findings relating to the configuration and programming in the SAP SuccessFactors environment.

For us, reliable functionality and a high level of user-friendliness are always at the forefront when we develop or customise new solutions.

• For customised solutions, we integrate the conceptual approach of user-centred design. Right from the start, we focus our technical conception for the application front end and UI design on the requirements and goals of the user groups. To do this, we use contemporary methods in accordance with ISO 9241 (human-centred design of interactive systems), Scrum and Design Thinking.
  
  
• For the functional logic in the back end, our customers benefit from our teams' many years of expertise in the implementation and expansion of SAP HCM within complex IT infrastructures.
  
  
• Our consultants also always have a well-trained eye on compliance and data protection.